Frequently Asked Questions

First, you'll fill out our sales form, and receive a free and instant quote for your devices.

Once you've accepted our offer, we'll ship you a paid shipping label and a box to put your devices in.

You'll ship us the device, and once we have inspected your device we will pay you in the method you chose while filling out the sales form.

iBuyTek will never purchase a lost or stolen device. We work directly with local authorities to properly handle all stolen devices sent to us.

You can choose! We will send you a pre-paid label, so you can request the USPS courier pickup the box, or you can bring it down to your local post office.

We do a multi-point device inspection, and then we evaluate the authenticity of the device using a third-party service (CheckMend) to ensure the device is not reported lost or stolen.

Yes! Although we erase all of the content left on a device upon receiving them, it will be a lot easier if you take the time to erase the content. This will prevent any content slipping into the wrong hands.

We are not responsible for device information not erased on devices shipped to us. We ensure all devices are erased prior to sending payment.

Please use our contact form, and we will be happy to assist you!

We currently purchase the following devices:

iPhones
  • iPhone 5S
  • iPhone SE
  • iPhone 6
  • iPhone 6 Plus
  • iPhone 6S
  • iPhone 6S Plus
  • iPhone 7
  • iPhone 7 Plus
  • iPhone 8
  • iPhone 8 Plus
  • iPhone X
  • iPhone XR
Apple Watches
  • Series 1
  • Series 2
  • Series 3
  • Series 4
Samsung Devices
  • Galaxy S7
  • Galaxy S7 Edge
  • Galaxy S8
  • Galaxy S8 Plus
  • Galaxy S9
  • Galaxy Note 5
  • Galaxy Note 8
  • Galaxy Note 9

Our pricing may change at anytime, and is only valid while you have the option to press "accept." If you delay and fill out the sales form again in the future, you may lose the price you have!

Once you've accepted an offer, you have fifteen days from the day you accept to send us your device. If you fail to send your device within 15 days, you may receive a different amount.